Header
Nov
17th

What is eCOGRA and What Do They Do ?

Players that have visited online bingo sites and casinos have probably seen an eCOGRA logo on several sites. For those wondering what eCOGRA stands for it is an acronym for e-Commerce Online Gambling Regulation and Assurance.  ECOGRA was established in 2002 as a nonprofit organization for the self regulation of the online gaming industry. Although eCOGRA was launched by 888 Holdings and Microgaming the organization has maintained the independence necessary for its work. The purpose of eCOGRA is to establish benchmarks for fair online gambling practices.

ECOGRA audits the practices of online casinos and if the gaming site meets the standards set by the nonprofit they are given a seal of approval and the games have been found to be “Safe & Fair.” The organization assures that players can be confident that the games are honest and aboveboard at casinos bearing the eCOGRA seal of approval. On their official website eCOGRA defines their mission stating;
1.    Protect players by addressing the need for fair gaming and responsible operator conduct.
2.    Inform players of their rights, responsibilities and findings through the media and eCOGRA.org.
3.    Resolve disputes between players and approved sites by acting as mediator and ensure that our ruling is respected among Sealholders.
4.    Set standards for the online gaming industry by providing an international framework of best operational and player practice standards (eGAP) for our growing list of global software suppliers and their licensed operators.
5.    Enforce industry standards through inspections, reviews, and continuous monitoring of every aspect of online gaming operations, including business efficiency, dispute procedures, customer service and support, responsible gaming measures and fair gaming.
6.    Improve standards in the online gaming industry by regularly updating and introducing new measures to ensure the safety of players worldwide
7.    Alert players to the safest online gaming sites on the internet with the eCOGRA Safe and Fair Seal, proudly displayed on the homepage of each certified site.

There are three “Generally Accepted Practices” as defined by eCOGRA. Player protection is important and eCOGRA approved sites ensure that players get payments owed to them in a timely manner. Online casinos and internet bingo sites should have a clear way of accounting for payment and deposits from players crediting their accounts with applicable bingo bonuses and monitoring the wagering requirements. The security of all transactions must be guaranteed.

Once an online bingo site or casino has received the eCOGRA seal of approval players can be assured that the site has met all the standards and requirements set by eCOGRA.